Covid-19

WELCOMING YOU BACK SAFELY!

We want to thank you for all your support during these crazy times, and are so excited to welcome you back to the theatre. We take our responsibility to minimize the risk of exposure to COVID-19 very seriously and need your help to ensure that everyone can enjoy the performance safely. The following are requirements to attend the theatre:

Bring your Proof of Full Vaccination along with a piece of government issued ID when coming to the theatre.

This is VERY important and if you forget to bring this we will have to turn you away. No exceptions will be made. This rule applies to audience members, artists, staff, volunteers, EVERYBODY. You can download your enhanced vaccine certificate at https://covid19.ontariohealth.ca

Bring a mask. 

We require you to wear a mask at all times while you’re inside the theatre. Even in your seat, we ask that your mask stays on unless you’re taking a quick sip of water.

If you are sick, stay home. 

We appreciate your passion, but if you are ill, the best way to show your support is to isolate yourself and keep your community safe. While our usual ticketing policy does not allow for refunds or exchanges of single tickets, exceptions will be made for those who are sick and contact us at tickets@coalminetheatre.com prior to their performance start time.

You will be required to comply with our COVID-19 Safety Plan. 

We require the full cooperation of all patrons, staff, volunteers, and artists to ensure a safe theatre experience for everyone. Our team reserves the right to remove any individual found to be non-compliant with our Health and Safety policies and procedures.

Please be patient with us and expect some delays.

This is all new for us too! Please allow extra time to go through screening and entry procedures and be patient with our staff and volunteers as they work to keep us all safe.